Best Practices In Human Resources Management


The objective of this short course is to equip personnel managers and human resources officials the professional and managerial skills

See Course Brochure

1 & 2 weeks



Course Description

Studies show that the most important asset of any company or organization is the employee. Productive and effective employees are very critical to any company outperforming its competition. This course takes an in-depth look at the ever-changing world of human resource management. This course also uses selected case studies to acquaint human resource managers with a range of new ideas, issues, methods, and strategies in human resource management. Its participatory nature allows participants from all over the world to share valuable experiences, concerns, and insights.

Course Learning Objectives:

The objective of this short course is to equip personnel managers and human resources officials with professional and managerial skills to succeed in achieving their organizational goals.

Course Content
“Best Practices in Human Resources Management” for 1 & 2 weeks course has some of the following key areas of learning organized into the following modules:


•CETID’s Background
•Schedule of Activities
•Ground Rules
•Dos & Don’ts Rules and Regulations

Training Overview and Expectations of the Course

•Fundamentals of human resources management
•Challenges of human resource management
•Current issues for human resources managers
•Human resources and legal issues
•Recognizing human resources as the most valuable assets of the organization
•The employment process, compensations, and benefits
•Recruiting and retention strategies
•Performance and accountability
•Crisis management and conflict resolutions strategies in the workplace
•Managing diversity
•Employee training and development
•Performance appraisal best practices
•Dealing with controversial issues in personnel management
•Retirement benefits

Strategic Role of HRM

•What is Human Resources Management?
•HRM Department
•The importance of human capital in an organization
•Management skills for new HR managers
•Employee training and development
•The employment process and compensation
•Performance and evaluation, management, benefits, and welfare

Recruiting and retention strategies

•Recruitment and selection process
•Types of recruitment
•Selection process

Activities of HRM

•Analysis and design of work
•Forecasting HR demands
•HR Planning
•Recruitment and selection process
•Employee relations
•Compensations and benefits
•Performance appraisal

Legal and disciplinary aspects of employees

•Equal opportunity
•Compliance with the staff handbook
•Disciplinary and grievance procedures
•Labor Unions
•Government policy on Labor

Analyzing Some Issues in HRM

•Performance Appraisal
•Managing diversity in the Workplace
•Disciplining Employees
•Factors influencing HRM functions
•Skills of HRM professionals
•Styles of leadership

Challenges Faced By Today’s Human Resources leadership

•Change Management
•Leadership and development
•Effective communication of goals
•Getting the right person to do the job
•Interpersonal management and negotiation skills
•Staffing and Retention
•Crisis management and conflict resolution strategies in the workplace
•Issues of compensation, contracts, welfare, corporate merger, retrenching, etc.

HRM Best Practices

•Equal Opportunity
•Employee retention
•Information technology and HRM
•Ethics, justice, and fairness
•Construction and implementation of mission and vision statements
•Life after retirement
•Case Studies of best practices in human resources management

End of the Course

Learning Outcome:
Upon completion of this course, participants should be able to:

1. Identify and explain the issues involved in human resources management.
2. Describe how to recruit and retain the best employees to meet organizational goals.
3. Explain issues related to employee compensation and benefits.
4. Design their role in career training and development for employees.
5. Demonstrate more capability to enforce institutional policy on compliance with regulations.
6. Demonstrate a more understanding of the importance of keeping a safe work environment.
7. Analyze performance management and appraisal issues.

Learning Methodology:
The course is delivered in a workshop setting facilitated by seasoned professional facilitators with practical experience. Active participation is required and the key to the success of the workshops. Other methods used in this course include case studies and problem-solving exercises. Assessment of participant’s performance will be measured through effective and quality class participation, group presentations, group projects, and class attendance. This course combines presentations, lectures, class discussions, group presentations, and problem-solving exercises.

Who should attend?
This course is strongly recommended for human resource managers, individuals whose jobs involve supervising subordinates, and for those who want to improve their management skills.

Course Duration:
1 & 2 weeks

Training Locations

(a)Stamford, CT, USA
(b)New York City, USA
(c)Washington, DC, USA

(d) Toronto, Canada

(e) Lagos, Nigeria

(f) Nairobi, Kenya

(g) Dubai, UAE

Scheduled Dates:
Apr 20-30; May 18-29; Oct 19-30; Nov 16-27; Dec 2-13, 2019; Dec 14-25, 2022.

Course Materials
Course materials include PowerPoint presentation slides, carefully selected reading materials, exercises, case studies, reading references, and a laptop computer for 2-week training only.

Course Fees
The course fee is $3,800 for 1 week and  $4,800 USD for 2 weeks. The course fee covers the following: instruction, course materials, administration expenses, field trips, cultural programs, and miscellaneous program-related expenses.

How to Register
To receive a letter of invitation and supporting documents, you must complete and forward the registration form to the training director as soon as possible. To participate in this course, the applicant must:

  1. Send a completed application form
  2. Have a bachelor’s degree/or have relevant work experience at the senior management level
  3. Be nominated by the head of his/her department
  4. Be a senior member of the department/organization
  5. Demonstrate a devoted interest in the course
  6. Have proof of English proficiency
  7. Demonstrate proof of financial sponsorship of the course


For more information, please contact:

Center for Executive Training and International Development

295 Madison Avenue

12th Floor

New York, NY 10017, USA

Phone: +917 753 7225, +602 684 3228



The objective of this short course is to equip personnel managers and human resources officials the professional and managerial skills